The collection of delinquent accounts maybe handled differently by individual collection agencies. One such company is the allen lewis amp associates, who profess to use a more personal touch approach while collecting on accounts. While this may be true in the event of a natural disaster situation, however, when habitually delinquent accounts are involved this method is not the chosen one. The general consensus among most people is that collection agencies are relentless and heartless. Due to the fact that they usually use some measure of harassment or intimidation to collect on delinquent accounts. It is unfortunate that they do not review or reform their methods, since this reflects so negatively upon their agency.